Having worked in IT for over 15 years I have found myself in the position of evaluating software many times. The challenge with evaluating software options is getting to the root of how the software works and whether it fits your real-life needs. Add in having to gather the necessary information strictly from a web site and your challenge grows exponentially.
There are times when words and descriptions just don’t cut it. You must see it to believe it.
RentMindMe’s approach
We understand that interacting with software can have ambiguity. Our free demos are aimed at talking through your needs to determine how you can best use our rental management software to your advantage.
Not every landlord has the same lease terms or tenant expectations and we understand that. We also understand that the world of rentals isn’t always straight forward. That’s why we want to understand your needs first!
Talking through your rental unit structure
We start by listening. Our goal is to understand how your leases are structured and whether you have any special needs. Once we have a solid understanding of what you need to get out of RentMindMe our team strategies with you and takes steps to show you exactly how to structure your properties, leases and tenant relationships.
We want you to feel confident using our rental management software, so we will do whatever we can to make sure you get off on the right foot.
Understanding the implications of your actions
No one likes being caught off guard or feeling like they should have known something. We work extremely hard to communicate everything within our app experience. However, we also know that sometimes it’s just nice to have someone show you how a process works. That’s why we step through the various aspects of our software from tenant invites, tenant enrollment, invoice processing, rent payment, work order management, bulletin communications and much more.
Straight forward communication
There is nothing worse than thinking you have the right tool and realizing it doesn’t fit your needs. Software is similar. Before you make any decisions, our team will work with you to ensure your full understanding of how RentMindMe works for you as a virtual assistant. If RentMindMe won’t support your needs, we will tell you! We’ll also get your needs added to our development list so we close the gap as quickly as we can.
Respect for your time
Time is your most important asset. That’s why we work with your schedule to make sure we provide relevant information during our demos. That’s also why our product support is free. We stick with you every step of the way to ensure a smooth transition whether you are implementing online rent payments for the first time or adopting a new tool.
Ready to schedule a demo?
There’s no time like the present to make the transition to offering online rent payments. Tenants expectations are changing, and your life could be tremendously easier! As mentioned earlier, our team will work around your schedule to find a date and time that fits your needs.
Our website makes it easy schedule your free online demo or you can call 419-318-0664 to speak with one of our support team members.
Even if you’ve already signed up and are getting your 60 days free, you can still schedule a time to talk with our support team. We’d love to help!
